Last updated: 01-02-2026
Thank you for shopping with us. Please read our Refund and Cancellation Policy carefully before making a purchase.
1. Order Cancellation
- Orders can be cancelled within **24 hours** of placing the order.
- Once the order has been processed or shipped, cancellation may not be possible.
- To request a cancellation, please contact us at **[email protected]** with your order details.
2. Refund Policy
- We offer refunds under the following conditions:
# Eligible for Refund
- Product received is damaged or defective.
- Wrong item delivered.
- Order cancelled within the allowed cancellation period.
- Service not delivered as promised.
# Not Eligible for Refund
- Change of mind after purchase.
- Product damaged due to misuse.
- Digital products that have already been downloaded or accessed.
- Services that have already been fully delivered.
3. Refund Process
- Once your refund request is approved, refunds will be processed within **5–10 business days**.
- The refund will be credited to the original method of payment.
- Processing time may vary depending on your bank or payment provider.
4. Return Policy (If Applicable)
- Items must be returned within **7–14 days** of delivery.
- Products must be unused, in original packaging, and in the same condition as received.
- Customers may be responsible for return shipping costs unless the return is due to our error.
5. Late or Missing Refunds
- If you haven’t received a refund yet:
1. Check your bank account again.
2. Contact your credit card company.
3. Contact your bank.
If you have done all of this and still have not received your refund, please contact us at **[email protected]**
6. Contact Us
If you have any questions about our Refund and Cancellation Policy, please contact:
Email: [email protected]
Phone: 9096112387
Address: Graund Floor, Office no 5, Plot 128, sector No 23, Transort Nagar Nigdi Pune 411044